AW
Aby W

1 reviews | Active since Jun 2016

29 Jun 2016, 11:04

Account paid up but no action taken.

<p>I paid my Bruma Finance account up in full on the 25th of May, and HTN attorneys have yet to remove this from my credit listing. Not only do they rarely respond to emails, but as a firm of attorneys their service is riduculous. According to Bruma Finance I still owe them money, so not only is my credit rating badly affected, but I have no idea what HTN attorneys have even done with my money. I keep being told every month to wait 21 days, but it has been much longer than that.This is honestly the worst service I have experienced, and that is alot coming from a country that already lacks in service delievery. I would not receommend your services to anyone. Absolutely awful.</p>

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Replies (3)
AW
Aby W's update29 Jun 2016, 11:27
Reviewer Update

I was advised by Zoleka of HTN attorneys on the 4th of July that my request was sent to all credit Bureaus, and told by her again today that it only got sent today and not on the 4th of July. Absolutely furious

HTN Attorneys
HTN Attorneys's reply30 Jun 2016, 11:45
Official

Thank you for bringing this to our attention.

Your query has now been resolved .

We apologise for any inconvenience caused. We assure you this is not the level of service we strive to give.

Kindly contact our Customer Care Team on ***or email us on ********** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za

Regards
Dawood Sallie
Customer Care Team Leader

AW
Aby W's update04 Aug 2016, 20:10
Reviewer Update

Still no change here. It has been going on 3 months now. I am absolutely digusted, I cannot believe how you are all inconveniencing my life and how something so simple can be so hard for your company.