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Marius V

1 reviews | Active since Jun 2013

20 Apr 2018, 12:22

ACCOUNT PAID IN FULL AND MY NAME STILL ON ITC

I had an Bruma Finance account which was handed over to HTN Attorneys. I have received an paid up letter as I paid the account in Full in March 2018. I also asked that they remove this account from my name on all ITC'S. Till to date nothing was done to remove my name from the ITC

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MV
Marius V's update08 May 2018, 13:10
Reviewer Update
I have received this message from you. Why must I wait till Friday. DO it today. This account was paid in full a while ago, why only now?????? ANSWERS!!!!!!!!!!!!!!! Dear Marius Thank you for your email. Please be advised that a request to update your credit profile with all the relevant credit bureaus will be sent to them this Friday . Please note that they may take up to 21 days to update your profile. You may follow up with them. Kindly contact our Customer Care Team on ***or email us on ********** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za Kind Regards, Dolly Mathebula
HTN Attorneys
HTN Attorneys's reply01 Mar 2019, 07:37
Official
 
Hi, 
 
Thank you for bringing this to our attention. Please note that we do not list any Consumers on ITC and this is solely done by the relevant Credit Provider. 
 
We have been in contact with Bruma and have, confirmed that they have updated your credit status.
 
Please contact us if there is anything else that we may be of assistance with. 
 
Yours faithfully, 
 
HTN Attorneys