IS IT ******** or what

IS THIS A ******** BANK OR WHAT??????? IF I HAVE WON WHY ASKING ME TO PAY THEM THIS SUM OF MONEY THEN INSTEAD OF GIVING ME MY PRICE????

Attn: Asanda Priscilla Nkosi We acknowledged the details from your claims agent Mr. David Smith Our department wishes to inform you that we were unable to key in your information for a cheque payment due to fact that we have not received the processing fees from you, to enable the transfer to be completed, we noticed your winning was insured and could not be deducted; hence we advise that you settle the processing fees immediately. Please find the related charges as stated below:- Registered courier mail/insurance : £110.20 Offs**** payment permit : £150.00 Admin charges : £85.00 This is in accordance with the United Kingdom standard banking procedures which say that every winning payment must have the above charges paid for onward processing of payment. We tried numerous times to key in your details but it declined, due to your winning payment with us has not been processed by this department, I urge you to give attention to this letter to ensure the swift processing of your cash cheque. Upon the receipt of this letter, Kindly contact the assigned advocate Mr. Gary Anderson, on email: ********** Tel:- + 44 77 8 ********** With your speedy cooperation this process will be completed within the next 2-3 working days in accordance with your prize payment value in your choice or mode of payment. Warm compliments, Sign: Mr. Iain Mackay Group Finance Director Legal department; Approval and Endor*****t office TEL: (+44) 74 1 ********** FAX: (+44) 20 7 ********** (Ext 4) BUSINESS BANKING HOURS MONDAY-FRIDAY (0800HRS-1700HRS) SATURDAY (0900HRS-1300HRS) SUNDAYS & NATIONAL HOLIDAYS (CLOSED) THE DOCUMENT IS SIGNED AND STAMPED ALSO I NEED ANSWERS