****mers

To whom it may concern,

Here is a record of events that has happened with HRC Cellphone Repair. I have been dealing with Charne’ who to this date will not give me the owners details. We asked them for a quote as we as a company like to support small businesses

• On the 5th December 2022 the company I work for asked for a quote for Black C-Type Cable Fast Charging from HRC Cellphone Repair • In order to receive the stock we gave the company a PO number and 50% deposit of RR20175.00 on the 7th December 2022 • Then I was told they could not supply black cables would l settle for white. My project specifically requires black cables so I declined and requested a refund • Then the run around started. On the 21st December I requested the refund and to date we have only received R1000 • I then made an agreement to get cables. That was a disaster of note • Then I noticed that Charne’ was posting pictures of cellphones to sell on her WhatsApp status. This concerned me because if they are not honouring there agreements with a company now they would be *********** individual people • I contacted CHarne’ and told her this was not ethical and that she should send our refund • We came to an agreement on the 6th June that they would deliver phones chosen from a list provided. Each time it is another story of what is happening • At the beginning of July I was brought phones as agreed but not the ones I requested form a list of phones we had been supp****. This happened over a couple of days. Nothing works smoothly with his company • On the 29th July I sent a message indicating that I was having connectivity with the device. I would have full signal and messages where not sending, couldn’t connect to the internet • On the 5th August again I contacted them as I had not heard anything indicating I was a way for a couple of days but there was definitely something wrong with the phone • I reminded them when I was back on the 13th August • As at today I have not had any body and come and check out the phone and as at this morning 24th August I can not see anything on my display • I have asked them to be here with a new phone this morning. What does a person have to do to get service I am posting this on all social media platforms as it not ethical what they are doing. And if they have done this to a company how many individuals are they ****ming.

Do not use these people