ZERO feedback for an ongoing matter from october last year

<p>This is my last resort. I have had an ongoing problem with my catergory of registration since october last year that I need desperate clarity on. I have emailed, called weekly, called supervisors (who don't answer and don't bother to return calls), emailed the service delivery address (which doesn't even result in a response, never mind any assistance). </p> <p>Every time I am told that "we are getting your files from metrofile and will have feedback by the end of the week. SINCE OCTOBER LAST YEAR??</p> <p> </p> <p>I need resultion on this issue. It is now time to pay fees and I will not do so until I have received some sort of service for the fees that we pay!</p> <p> </p>