HPCSA not interested in Public

After lodging a complaint against a doctor, the HPCSA struggled to get hold of him both via email and even on his personal phone. After they finally gave him a hand delivered noticed his attorneys sent his explanation. On receipt of his explanation the HPCSA just simply accepted it at his word and closed the case advising me to go to the High Court if I want to appeal regardless of the proof/evidence I provided them. The HPCSA's slogan is 'Protecting the Public and Guiding the Professionals'. They shouldn't offer the country a service they simply DO NOT provide... it is too much homework for them.