TN
Thandoh N

1 reviews | Active since Nov 2019

08 Apr 2021, 17:00

HPCSA Lack Respect and Care for its Clients

HPCSA's customer care is very poor. I have been sending emails to them, they promise to respond within three days "due to high volume of emails" they receive. After three weeks, they have not responded. Now I want to register, I have paid the necessary fees via internet banking. I've emailed the proof of payment to their finance but still no response as to whether they've recieved the proof of payment and when they will process it. They said it takes three days for a payment to reflect on their statement. Now, it has been four days since I paid to their accounts and used my registration number as the reference, but still nothing shows on my HPCSA account. Yet I need my practice card ASAP. The council is really a disgrace. All they care of is taking our money.

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Replies (1)
HPCSA
HPCSA's reply17 Jun 2021, 11:21
Official
Dear Mr Zama 

Thank you for your review - we have just registered on the Hello-Peter site. We have investigated and you are now registered with the HPCSA.

Regards 
Service Delivery Team