A year later, still no joy...

<p>I first submitted my complaint about a medical practitioner to the HPCSA over a year ago in the form of a registered letter with all applicable documents. I recieved an email confirming receipt of my complaint, and that they have referred to David Koleng for investigation.<br /><br />Six months later I called their office which was followed up by an email from Magadiela Solekhaya asking me to submit my complaint in English (my initial correspondence was in my first language of Afrikaans). I sent her the translated complaint, and the response was that the doctor/s had 40 days to respond.<br /><br />On 7 December I enquired again and the response said they are still waiting for the doctor's explanation, and if a response wasn't forthcoming further charges would be added.<br /><br />On 11 January I sent another email to Solekhaya - no response. On 7 March i sent another email, still no response... 15 March I called their office and spoke to Elsabie, who said she will go and hand this all to David, and ask him to call me. No response.....<br /><br />14 March I called Elsabie again, she said she didn't know what was going on, because this case should have been reviewed and she gave me another email address for Shainaaz, which I forwarded all the correspondence to. No response....<br /><br />19 April I called again, spoke to Palesa Mohoto, she said she would forward the case to Solekhaya. No response....<br /><br />29 April I sent another email to Palesa.... response was that she had forwarded the case to Solekhaya and Shainaaz. Still... no response.<br /><br />What I would like to know is what is the function of the HPCSA? Are they here to serve the public, or are they simply obstructing us from recieving recourse from medical malfeasance?<br /><br />I would like to put this matter behind me, for once and for all, so some kind of resolution (or useful response) would be greatly appreciated.<br /><br />Christo Grobbelaar</p>