NvdN
Nicoll van der Nest

1 reviews | Active since Apr 2015

13 Apr 2015, 11:51

WEBSITE says IN STOCK when there is No STOCK

I ordered a laptop online, whereas it was stated on the online shop that this Laptop is in stock after waiting for delivery taking place and it did not, I called to check where the laptop is. I was informed that they were OUT OF STOCK. It is unacceptable as I already paid and the website clearly stated they had the laptop in stock.

0
Replies (1)
Hp Shop
Hp Shop's reply13 Apr 2015, 12:42
Official
Hello NicollvdNest,

Trust you are well.

Apologies for the mis-communication regarding your order placed with us.

As discussed telephonically, we have stock of the ordered unit and it will be delivered to you by Wednesday latest.

Apologies once again for the delay and confusion regarding this order placed with us.

Thank you,
Regards,
The HP Shop Team