1 reviews | Active since Jul 2016
Refusing to give me my Refund
<p>I tried to purchase ink cartridges online from HP Shop but was charged TWICE for same item by their system. After calling HP to report the matter i was promised refund the same day but it has been 3 WEEKS since and no one answers or return my calls or emails i send to HP so that i can get my money refunded let alone rather get them to deliver the extra items i paid for - BASICALLY HP SHOP REFUSES TO REFUND ME MY MONEY - PATHETIC SERVICE</p>
Dear Nkhensi,
Thanks for the call.
As per our discussion I have emailed you the proof of payment regarding your refund and I will keep you in the loop to any further information that I receive.
You have my direct contact details, so please feel free to contact me at any given time.
We once again apologize for the inconvenience caused.
Thanking you kindly,
Have a good day ahead!
Regards
Sandeep Dhanee
Dear Nkhensi,
Thanks for the call.
As per our discussion I have emailed you the proof of payment regarding your refund and I will keep you in the loop to any further information that I receive.
You have my direct contact details, so please feel free to contact me at any given time.
We once again apologize for the inconvenience caused.
Thanking you kindly,
Have a good day ahead!
Regards
Sandeep Dhanee