HP Shop. Bad website & stupid Agent

I ordered a new laptop online and over the weekend from the HP shop. Firstly, the website did not work properly and I was unable to put in the correct billing and shipping addresses. When the confirmation came to my email, I could see this was a problem. Billing to a White River (Mpumalanga) address and Shipping to Rustenburg (NW Province). I then went back onto the web and tried to correct it with no success. I called first thing on Monday to the number on the website, got through to Fortunate in Customer Care. That was unfortunate. I explained the problem (not rocket science) that I needed the billing address and the shipping address to be transposed. Confirmation came - she got it completely wrong. Tried calling back - held on for 9 minutes and there was no reply. I then emailed Fortunate setting out very clearly where the bill was to go to (Rustenburg) and where the laptop was to be delivered (White River). In this email I told them that I was going to put my experience on Hello Peter. I then got a confirmation email (my 3rd so far) confirming the almost correct info - billing to Rustenburg, delivery to White River. Guess what? Today the laptop was delivered to Rustenburg. I give up. How am I now going to get it when it’s 500 Kms away? Bad website, and a really thick agent, made for a very bad online shopping experience.