HP Cresta
<p>Tuesday the 24/5/2016 I had contacted HP cresta enquiring if they had stop of laptop charger as I had misplace mine,and finding a charger at other retail places is next to impossible.</p> <p>I had ask the lady if the stock 45watt charges which she said no they dont have stock.I had asked her if they could order it for me me she had said No they need to physically see the laptop.I had then told her that I am in bloemfontein and will be in jhb in two weeks times only which if why i would like to place and order.She told insisted that they need the laptop,she refused to take the seriel number and model number as i advice her to take to enquire if the had stock.She then told me that they require payment on special orders,I then asked her if i coyld deposit the money via eft or direct bank payment and she advice me it was not possible.I am disappointed in the level of client service received from staff and there dont care attitude in further assisting clients and advising them.</p>
Hi Nicole,
Hope you are well.
This is just a follow up to see if your problem was resolved as I have escalated this to the store manager of H Store Cresta.
Kindly regards,
Sandeep Dhanee
Best regards,
Hi Nicole,
Hope you are well.
This is just a follow up to see if your problem was resolved as I have escalated this to the store manager of H Store Cresta.
Kindly regards,
Sandeep Dhanee
Best regards,
