DOWNFALL IS THE AFTER SERVICE

I repeat some of my report of 6 Sept.: I was 'phoned on 10 Sept and told my Scanner was UNDER DIAGNOSTICS. . . FOR A BROKEN HINGE?? I'm without my Scanner for more than a week now. Next I guess I'll be told it costs more to replace the hinges than to buy a new one. MOST DISAPPOINTING.<br> <br> I have an HP Scanjet G2710 Document Scanner.<br> It works VERY well.<br> . . . . . . . . . .<br> Now my complaint.:<br> . . . . .<br> The shop assistant didn't let me finish one sentence, gave me a small bit of paper with an (obviously subcontractor)'s details. No questions, no \let me see"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895206;688118;32;2;0;0;0;0;2;NULL;NULL;NULL;15/09/14 7:51;15/09/14 6:09;Bad experience trying to obtain my Passort;;;***;To whom it may concern,<br> <br> I am having a very bad experience trying to apply for my Passport. <br> First encounter - 25 August 2015<br> <br> I arrived at the Edenvale branch at roughly 1 o'clock only to sit around and wait to be assisted and when it came to 11:30 you could already see we were not getting in. there were only about 14 people including myself. I feel this is extremely bad customer service as to when you enquirer you are either blatantly ignored or treated badly and when one the girls made as if she was taking a video the security was quite rude.<br> <br> Second Attempt - 11 September 2015<br> <br> Once again tried Edenvales branch and I understand that this was out of the branches hands and the system was offline but gees how about some communication to the customers sitting in the queue.<br> <br> Third Attempt - 12 September 2015<br> <br> This time I tried Randburg but guess what system still offline.<br> <br> I would like to know whether the system is back up and running, if not what is the expected time this will be corrected because no-one will be reimbursing my petrol and time.<br> <br> This is extremely ridiculous and unacceptable!!!<br> <br> What we need to get right at least is the Communication to the Customer.<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895214;NULL;15;2;0;0;0;0;2;NULL;NULL;NULL;15/09/14 8:04;15/09/14 6:26;Card machine ****!;6,01E+12;Waitress;***;We were four patrons having dinner at Legends on 12 September 2015. I tried to settle the bill with my ABSA savings card. My phone was visible on the table. Waitress swiped the card and I entered the pin. She watched my phone all the time and when no notification came through, announced that the pay ment is rejected, tears of the slip but did not show or hand it to me. She tried again and this time showed me the screen to confirm the rejection. (First time payment went through without me knowing) I tried with my Standard cheque card and again it is rejected, she shows me the screen. I was upset about the Technnology failing me, and the waitress blamed it on the power (lights) tripping (which happened three times), influencing their modem. My sister had cash in her purse and offered to settle the bill of R380-00, tip included. When I checked my ABSA account on 13 September 2015, great is my surprise to see that the R380 was subtracted from my account. Obviously, she would not have the transaction go through on the other card, because it can be traced and proven that the bill was paid twice. Unfortunately one will have difficulty in proving that the bill was paid in cash!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895205;819333;28;2;0;0;0;0;2;NULL;NULL;NULL;15/01/26 8:13;15/09/14 6:27;Refund my money;*** 082;Admin Department;***;On January 2015 I paid R1 500 for registration fee at Tshwane University of Technology at Pretoria branch as I wanted to study Accounting as my course, that time I was waiting for the results of NSFAS,Unfortunately they did not approve my application. I decided to cancel registration as no one will pay my studies.<br> <br> On 26 January 2015 I went back to institution to cancel the registration. I filled the cancellation form and attached all supporting relevant documents. They promise to send my money in my mothers bank account as I gave them 3 months bank statement for her. They said to me I am going to get R 1 260.00 as we agree. As time goes on I tried to call them at department of finance by number that they give me and one respond my calls. I am asking you to help me to get my money back. Student no: ***, id no: *** 082;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;890030;834928;14;5;0;0;0;0;5;NULL;NULL;NULL;15/09/14 8:25;15/09/14 6:28;Keep up the best service;8,61E+12;;***;I purchased items from Baby Group online and it was delivered on the very same day I did the purchase. The goods were in good order and all the delivery instructions were adhered to. Keep up the good work Baby Group. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;893218;821912;18;5;0;1;0;0;5;NULL;NULL;NULL;15/09/14 8:30;15/09/14 6:36;Problem solved;;;;I'm delighted to report back that the problem with my account being unsubscribed( temporal technical error) was resolved within hours after raising the issue. I would like to thank Kurt and the enlighten panel team for getting back to me almost immediately since I logged a compliant on Hello Peter. I can't wait to complete more surveys:))) #very excited ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895218;891812;7;2;0;0;0;0;2;NULL;NULL;NULL;15/09/12 22:27;15/09/14 6:37;KAMMAFRANS GASTEHUIS IS 'N SHACK;9,10E+12;DINA GREYLING;***;Ons het plek bespreek om by Kammafrans Gastehuis te slaap vir een aand. R750 vir die kamer vir die aand. Op die website se dit: \Luxury Guest accomodation!!\"". Ons het daar aangekom met 'n deur wat oopstaan. DIe kamer nommer is op die muur geskyf met bordkryt. Die deure is nie geverf nie. Ou vrot lakerns in voor die vensters van die kamer en badkamer gehang. Daar is nie eers handoeke vir ons gewees nie. <br> Dit lyk eerlikwaar soos 'n shack en ons sou defnitief nie veilig daar kon slaap nie!<br> Ons bespreking was seker 3 maande voor die tyd confirm"