NM
Nomalanga M

1 reviews | Active since Sept 2011

16 Apr 2022, 23:22

Defective laptops and poor customer service

I bought a laptop on in March 2022 and the laptop is extremely slow and freezes, it takes 30 minutes just to switch and open the internet. A month later I called HP and was told that its not their responsibility as the laptop was bought a month ago, they give me an address of where to take the laptop and I took it to Ensure IT and no work was done on the laptop. I was told to collect my laptop. Its amazing how quickly I was sold a defective laptop and HP does not even want to repair their unit or take responsibility for their defective products. This purchase is a *******.

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