Completely Unproffesional and Pathetic service

<p>i have been struggling to get my hp laptop fixed for a month now.. i have been constantly transferred from department to department and asked over and over again to send an invoice for my laptop which i have done 3 times already in 2 days. i have an extended on-site warranty for 3 years!! Apparently they do not have this on their system because they have failed to update it on their side!! i ask a simple question: I bought the laptop from YOU!! how can you not have the invoice on your system!!!???? hp is literally hampering my work! i have never been this inconvenienced by BAD SERVICE before!!!! i will definately make sure that our group of companies never buy another hp product again if this is how you conduct your business!!</p> <p> </p> <p>Just a side-note, the contact numbers i have been given by hp in an email are either wrong or don't even work!! (So Proffesional)</p>