Appauling service
<p>I dealt with Muzi, a "product adviser" who has no product knowledge. I'm looking for a device to replace the device which has now been discontinued and he could not assist. He put me through HP call centre for technical assistance I just couldn't understand the relevance. Product advisers need to be trained better around product knowledge because giving the wrong information/lack of knowledge leaves me with a horrible experience!</p>
Good Afternoon Sesethu,
It was wonderful speaking with you.
I have attached a quote for the replacement machine that you where looking for and I have included a additional warranty for your attention.
Musi is currently added to this email and you can go into the store to view the replacement unit as per your request.
We as the Hp Store apologize for the inconvenience caused to you.
Kindly inform me if you would like to go ahead and have your order placed.
Thanking you kindly,
Have an awesome day forward!
Good Afternoon Sesethu,
It was wonderful speaking with you.
I have attached a quote for the replacement machine that you where looking for and I have included a additional warranty for your attention.
Musi is currently added to this email and you can go into the store to view the replacement unit as per your request.
We as the Hp Store apologize for the inconvenience caused to you.
Kindly inform me if you would like to go ahead and have your order placed.
Thanking you kindly,
Have an awesome day forward!