****py service and bad customer service

<p>So after much deliberation and the awesome deal I recieved from HP, I purchased a very expensive HP Omen laptop that caught my eye and was well presented by the sales person. Laptop was bought on the 20th of Feb 2017, I was very excited but to my grief I opened the laptop and some of the drivers were not working. Specifically the wireless driver, I tried everything that the HP tech support site had to offer no luck(maybe I should have just bought a Apple Mac????) I then on the 21st of Feb return the laptop to the store to query why this was happening. The instore staff are not passsionate about after service as they just didnt seem to know what was going on and do not pay full attention to the query at hand, I have already lost out on a days work and because of this I lose an additonal day of work(I'm really starting to doubt HP even after 10 years of only using them as my preffered brand) My laptop is currently at HP and with no clear indication as to when teh drivers will be updated. HP this is not a good experience for a client that trusts in your product.</p>