DL
Divan L
1 reviews | Active since Mar 2019
26 Mar 2019, 20:45
Worst website I've ever seen
As a professional web developer, let me tell you that absolutely no website should ever have as bad a user interface as howler.co.za. Especially not a website that handles people's money.
The vague and hidden icons that are like hieroglyphs that a user must guess the meaning of and the complete lack of logical flow makes me think that this website was slapped together in an hour by a college student that had an overdue assignment.
I can only assume that the type of management that allows this garbage to go into production gives just as little care about their actual product and service delivery.
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Howler.co.za's replyOfficial
28 Mar 2019, 08:15Dear Divan
Thank you for your feedback.
We are as frustrated that we cannot integrate with Computicket. Computicket refuse to open their API’s to us (they see us as competition). In most cases Howler does the ticketing and the cashless and on these cases its a much smoother process We understands that there could have been better communication or visibility about the voucher page and will improve this in the future. More so we are editing the pairing page to notify customers which ticket companies we support. Computicket did send out a SMS to all customers with the link to buy vouchers. Oddly enough, even with it being difficult we saw one of the highest online top ups , more than 40% of customers. We are also working on our mobile App. Watch this space. If you were relying purely on a mobile app such as zapper or Snapscan you would have come into problems with the network went down.
We look forward too seeing you at an event and hopefully having a better experience.
Best Wishes
Howler Team
Thank you for your feedback.
We are as frustrated that we cannot integrate with Computicket. Computicket refuse to open their API’s to us (they see us as competition). In most cases Howler does the ticketing and the cashless and on these cases its a much smoother process We understands that there could have been better communication or visibility about the voucher page and will improve this in the future. More so we are editing the pairing page to notify customers which ticket companies we support. Computicket did send out a SMS to all customers with the link to buy vouchers. Oddly enough, even with it being difficult we saw one of the highest online top ups , more than 40% of customers. We are also working on our mobile App. Watch this space. If you were relying purely on a mobile app such as zapper or Snapscan you would have come into problems with the network went down.
We look forward too seeing you at an event and hopefully having a better experience.
Best Wishes
Howler Team
Best regards,
Howler.co.za's reply28 Mar 2019, 08:15
Official
Dear Divan
Thank you for your feedback.
We are as frustrated that we cannot integrate with Computicket. Computicket refuse to open their API’s to us (they see us as competition). In most cases Howler does the ticketing and the cashless and on these cases its a much smoother process We understands that there could have been better communication or visibility about the voucher page and will improve this in the future. More so we are editing the pairing page to notify customers which ticket companies we support. Computicket did send out a SMS to all customers with the link to buy vouchers. Oddly enough, even with it being difficult we saw one of the highest online top ups , more than 40% of customers. We are also working on our mobile App. Watch this space. If you were relying purely on a mobile app such as zapper or Snapscan you would have come into problems with the network went down.
We look forward too seeing you at an event and hopefully having a better experience.
Best Wishes
Howler Team
Thank you for your feedback.
We are as frustrated that we cannot integrate with Computicket. Computicket refuse to open their API’s to us (they see us as competition). In most cases Howler does the ticketing and the cashless and on these cases its a much smoother process We understands that there could have been better communication or visibility about the voucher page and will improve this in the future. More so we are editing the pairing page to notify customers which ticket companies we support. Computicket did send out a SMS to all customers with the link to buy vouchers. Oddly enough, even with it being difficult we saw one of the highest online top ups , more than 40% of customers. We are also working on our mobile App. Watch this space. If you were relying purely on a mobile app such as zapper or Snapscan you would have come into problems with the network went down.
We look forward too seeing you at an event and hopefully having a better experience.
Best Wishes
Howler Team
Best regards,