WHAT A MESS

Hello

1. My daughter tried to purchase a ticket for Plett Rage (Weekend 1) last week but due to a system glitch it would not accept her ID number.

2. I then purchased the ticket using my profile and assigned it to her.

3. The ticket that has been issued in her name, BUT with my date of birth on it.

4. We have tried to update the registration with her correct ID number, by clicking on the three dots of the ticket, but have not received a confirmation email and the registration form has a number of fields that are locked?

5. Even after ALL of this, the passport ticket still reflects HER name and MY Date of Birth.

5. I have sent numerous emails requesting help, the ticket cost R3300 so you can imagine my concern! But I am just being given the run around now, and I have spent days trying to get this issue resolved so that my daughters ticket is correct.

This is a substantial cost, and I don’t want to be in a position where there is a problem once all tickets are sold out.

I truly cannot handle the stress of my daughter not having a correct ticket, whilst all of her friends are sitting with correct tickets, but literally do not know how to fix this mess.

Her information is as follows;

ID: *** 08 1 Hannah Waddington ***

My login email address is ***