DB
Derek B

1 reviews | Active since Nov 2016

09 Apr 2019, 13:58

Warning to the SA public!

Reading the various reviews regarding Howler, words such as Theft; ****; ***** and lies come up frequently. Those words accurately describe Howler and my dealings with the company over the last month, while cancelling tickets for the upcoming Rage event in Plett at the end of this year.

To the general public and event organisers...stay far away from Howler!

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Replies (1)
Howler.co.za
Howler.co.za's reply09 Apr 2019, 14:15
Official
Dear Derek 

We do apologize for the experience you have had.  We at Howler strive to provide our customers with the best possible cashless service.

We have been in constant communication with you regards the refund for your top up , as explained we had experienced a technical error on our side.

We can confirm that your refund has been re-processed for payment and you should receive your funds shortly.

We do apologies for the inconvenienced caused and for the delay in effecting your refund.

Best Wishes 

The Howler Team