BL
Bianca L

1 reviews | Active since Jun 2018

15 Jun 2018, 08:41

WARNING TO THE PUBLIC

Basically impossible to get refund on their cashless system. Even on their website one still cannot get refund. Very *****. Cashless events should be credit card only. Not preloaded amounts onto the event's card. WARNING: - DO NOT attend Howler events.

0
Replies (1)
Howler.co.za
Howler.co.za's reply19 Jun 2018, 16:22
Official

Good Day

We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.

We would like to extend further assist to you , kindly provide us with the below details so we could look into you Cash-Out Refund. If you were unable to cash out online we are still able to refund you.

Name and Surname

Email Address:

UID Number: ( number on the back of your wristband)

Mobile No:

Alternatively please feel free to contact our Customer Support Team on *** or email us on ***.

Your patience and understanding is much appreciated.

Howler Support Team