SS
Saamiah S
1 reviews | Active since Jun 2016
27 Sept 2019, 10:47
*******, I WANT MY MONEY!!!!!!!!!!!!!!!!
These people are *******!!!!! I am going to make a ******** case against them if I don't get all my money back immediately. You cannot force people to use this company and when the time comes to refund you go AWOL. Its not just R110 they want to *****, they tried to ***** my R1000 rand on the day by pretending my purchase wasn't approved. Miraculously the device didn't print a slip, no reversal transaction came through but I am R1000 out of pocket. I will not let this go. I WANT MY MONEY!!!!!!!! And I will make sure DSTV knows what you do to their clients. Day light *******!!!! You going down Howler!!!!!!!!
Helpful (0)
Replies (6)0
Replies (6)
Howler.co.za's replyOfficial
27 Sept 2019, 11:04Hi Saamiah
We would like to understand and investigate your query in detail , we cannot find your profile with the above contact information and we have tried calling you on the number listed but got a voicemail , I have left you a message to contact us so we can investigate the matter and resolve your query.
Please do provide us with your support request number if you have logged your query probably using an alternative email address .
We hope to hear from you soon.
Regards
The Howler Team
We would like to understand and investigate your query in detail , we cannot find your profile with the above contact information and we have tried calling you on the number listed but got a voicemail , I have left you a message to contact us so we can investigate the matter and resolve your query.
Please do provide us with your support request number if you have logged your query probably using an alternative email address .
We hope to hear from you soon.
Regards
The Howler Team
Howler.co.za's reply27 Sept 2019, 11:04
Official
Hi Saamiah
We would like to understand and investigate your query in detail , we cannot find your profile with the above contact information and we have tried calling you on the number listed but got a voicemail , I have left you a message to contact us so we can investigate the matter and resolve your query.
Please do provide us with your support request number if you have logged your query probably using an alternative email address .
We hope to hear from you soon.
Regards
The Howler Team
We would like to understand and investigate your query in detail , we cannot find your profile with the above contact information and we have tried calling you on the number listed but got a voicemail , I have left you a message to contact us so we can investigate the matter and resolve your query.
Please do provide us with your support request number if you have logged your query probably using an alternative email address .
We hope to hear from you soon.
Regards
The Howler Team
SS
Saamiah S's updateReviewer Update
27 Sept 2019, 11:16Hi
Thank you for the quick repsonse. I got a contact number from DSTV and was on the line with Robyn.
My cell number is ***.
She told me there is nothing wrong with your site. I muat send an email with a video/ screen shots showing where I get stuck. The developers will have a look to see if something is wrong.
In that same email I must send my bank statement showing the transactions. They will investigate whether I can be reimbursed.
You are welcome to call me again if you like.
Saamiah
Thank you for the quick repsonse. I got a contact number from DSTV and was on the line with Robyn.
My cell number is ***.
She told me there is nothing wrong with your site. I muat send an email with a video/ screen shots showing where I get stuck. The developers will have a look to see if something is wrong.
In that same email I must send my bank statement showing the transactions. They will investigate whether I can be reimbursed.
You are welcome to call me again if you like.
Saamiah
SS
Saamiah S's update27 Sept 2019, 11:16
Reviewer Update
Hi
Thank you for the quick repsonse. I got a contact number from DSTV and was on the line with Robyn.
My cell number is ***.
She told me there is nothing wrong with your site. I muat send an email with a video/ screen shots showing where I get stuck. The developers will have a look to see if something is wrong.
In that same email I must send my bank statement showing the transactions. They will investigate whether I can be reimbursed.
You are welcome to call me again if you like.
Saamiah
Thank you for the quick repsonse. I got a contact number from DSTV and was on the line with Robyn.
My cell number is ***.
She told me there is nothing wrong with your site. I muat send an email with a video/ screen shots showing where I get stuck. The developers will have a look to see if something is wrong.
In that same email I must send my bank statement showing the transactions. They will investigate whether I can be reimbursed.
You are welcome to call me again if you like.
Saamiah
Howler.co.za's replyOfficial
27 Sept 2019, 11:21Thanks Saamiah
I must apologize for the run around , I will chat to Robyn regarding the matter and see if we can resolve the issue.
I will be in contact with you shortly
Regards
Nicole Kisten
I must apologize for the run around , I will chat to Robyn regarding the matter and see if we can resolve the issue.
I will be in contact with you shortly
Regards
Nicole Kisten
Howler.co.za's reply27 Sept 2019, 11:21
Official
Thanks Saamiah
I must apologize for the run around , I will chat to Robyn regarding the matter and see if we can resolve the issue.
I will be in contact with you shortly
Regards
Nicole Kisten
I must apologize for the run around , I will chat to Robyn regarding the matter and see if we can resolve the issue.
I will be in contact with you shortly
Regards
Nicole Kisten
SS
Saamiah S's updateReviewer Update
27 Sept 2019, 11:25Thank you Nicole.
SS
Saamiah S's update27 Sept 2019, 11:25
Reviewer Update
Thank you Nicole.
SS
Saamiah S's updateReviewer Update
29 Sept 2019, 17:39Dear Nicole...
A huge thank you to you for sorting out this issue and ensuring my money was refunded to me via the cash out functionality.
I am very impressed with your quick response, willingness to help while off duty as well as the courtesy and professionalism that you showed.
You saved the day and restored my faith in Howler.
I hope that my purchases will also have a positive result.
A very satisfied,
Saamiah
????????
A huge thank you to you for sorting out this issue and ensuring my money was refunded to me via the cash out functionality.
I am very impressed with your quick response, willingness to help while off duty as well as the courtesy and professionalism that you showed.
You saved the day and restored my faith in Howler.
I hope that my purchases will also have a positive result.
A very satisfied,
Saamiah
????????
SS
Saamiah S's update29 Sept 2019, 17:39
Reviewer Update
Dear Nicole...
A huge thank you to you for sorting out this issue and ensuring my money was refunded to me via the cash out functionality.
I am very impressed with your quick response, willingness to help while off duty as well as the courtesy and professionalism that you showed.
You saved the day and restored my faith in Howler.
I hope that my purchases will also have a positive result.
A very satisfied,
Saamiah
????????
A huge thank you to you for sorting out this issue and ensuring my money was refunded to me via the cash out functionality.
I am very impressed with your quick response, willingness to help while off duty as well as the courtesy and professionalism that you showed.
You saved the day and restored my faith in Howler.
I hope that my purchases will also have a positive result.
A very satisfied,
Saamiah
????????
Howler.co.za's replyOfficial
08 Oct 2019, 09:25Dear Saamiah
It was my absolutely pleasure !!!
Best Wishes
It was my absolutely pleasure !!!
Best Wishes
Howler.co.za's reply08 Oct 2019, 09:25
Official
Dear Saamiah
It was my absolutely pleasure !!!
Best Wishes
It was my absolutely pleasure !!!
Best Wishes