*****ing from customers

To the pathetic customer services of Howler

It has been over a week since Ultra SA JHB, The event promised to be amazing and convenient with the "cashless" idea that was sold to thousands of consumers.

Little did we all know that we would be ****** of our money. I have sent 2 emails to Howler and I even called them but to date Howler has not provided any promising feedback nor have I received my refund of my initial top up of R350.00. I did not even get to speak to anyone even though I was first in the queue. Why is Howler ignoring the customers, why are they not displaying the initial top up amounts on OUR ACCOUNTS?

Howler you are clearly a pathetic service provider and I am expecting my initial R350.00 to be in my account before the 14 days are up, if not I have this compliant and the 2 messages sent to you that indicates I have been persistently trying to get you guys to refund MY MONEY so your T's and C's about the 14 days is not applicable to me because it is YOUR FAULT that I do not have my money as YET!!!!!!!

Howler is a disgraceful service provider with non-existent customer service. Our money was taken with ease but why is it so difficult to REFUND US?

I WILL BE EXPECTING MY MONEY ASAP!!!!!!!!!!!!!!!!!

Nirbana Trisha Lalsai **********