KD
Kieran D

1 reviews | Active since Jan 2020

06 Jan 2020, 10:03

Refusal to remove a transaction that never happened

Fabricated an expense on my cashless card, the transaction for which is clearly listed on a date before I even acquired the card. Their excuse: the date on the machine was set incorrectly, and requested I provide proof to the contrary. Proof that something never happened? How?

0
Replies (1)
Howler.co.za
Howler.co.za's reply06 Jan 2020, 11:46
Official
Dear Kieran 

We apologize for your experience ,We would like to investigate and look into the matter further. 

Kindly provide us with your detail alternatively kindly contact our support team.

Regards 

The Howler Team