AR
Anne R

1 reviews | Active since Jun 2021

08 Jun 2021, 10:24

REFUND ISSUES

Still waiting for my refund, even though I have emailed several times

0
Replies (1)
Howler.co.za
Howler.co.za's reply06 Jul 2021, 11:58
Official
Hi there Anne, 

We sincerely apologise for this experience as this is not intended and our support team generally has an excellent track record of quick response times and resolutions. 

Have you logged into your account to request a refund for this? We have help docs that outline the process linked below. 

Please could you provide us some more information around what event this is for and what email address was used to putchase tickets so that we can resolve this promptly? 

https://help.howler.co.za/article/nft54083dk-requesting-a-refund