TM
The M

1 reviews | Active since Nov 2013

21 May 2018, 13:06

Pointless-Useless-Unprofessional

This the most pointless system I have come across.

There are huge security flaws which ALL our South African banks already sorted out.

The managers are nonchalant about any of this. Their only concern is that howler makes money. It is LITERALLY a middle man. Your cashless debit/credit cards do exactly what howler does without the need of having to spend more money.

Howler takes a fee off all of the venders profits which our banks wouldn't do. There is no need for this system and I would avoid all events that use it.

On top of all this, I find it highly unprofessional that the manager would laugh in the customers face when explaining their concerns.

0
Replies (2)
Howler.co.za
Howler.co.za's reply06 Jun 2018, 09:05
Official

Dear Dean,

We do apologise for the experience you have had , we at Howler strive to deliver the best possible cash-less service.

We hope that you would afford us the opportunity to prove the excellence of our Cash_Less Service.

If you have any further queries, kindly contact our Customer Support Team.

Kind Regards

Howler Support Team

Best regards,

TM
The M's update06 Jun 2018, 09:10
Reviewer Update
Yeah I have done that, still no reply. That is why I came here last. You couldn't fix your own mess, so now I will let everyone know.