1 reviews | Active since Jan 2017

19 Feb 2018, 08:34

Pay back the peoples money!!!!

I am utterly disgusted in this business! We bought tickets to go to ultra and were told that we need to deposit money into our howler account to use at the event- which we did. However this money was not loaded at the event!

We had to use mobney over and above the money that we had allocated to the event, at the event!! This is completely ridiculous is you as me as the whole idea was supposed to be efficiency!!

Secondly it has been over a week and i dont see anything pertaining to the money we loaded before hand on mine of my sisters howler account! I have called Howler with my own airtime waited for a long long time only to be told to relax it takes time (4 business days, which has far passed now).

Where the hell is our money Howler?????

We are quite ****ed off!!!

0
Replies (4)
Howler.co.za
Howler.co.za's reply19 Feb 2018, 09:45
Official

Hello

Sorry to hear about the experience, could you please provide us with the details used to make the TOPUP and we will be sure to investigate and reply as soon as possible.

Please provide the email used to TOPUP online:

Thanks

Customer Support

's update19 Feb 2018, 10:13
Reviewer Update
********** R350 ********** R250 ********** R400
's update19 Feb 2018, 10:17
Reviewer Update
I am waiting for someone to call me! I expect my eft to be done today!!! This is your damn incompetence and mess up!!!
Howler.co.za
Howler.co.za's reply19 Feb 2018, 11:08
Official

We believe someone has contacted your this morning and we are looking into this matter, we will provide you with an update as soon as possible.

Customer Support