AM
Aphiwe M
1 reviews | Active since Aug 2023
06 May 2024, 10:58
Pathetic Service Still No REFUNDS!!!
Today marks exactly a month since the postponement of the event which was supposed to happen in Cape Town..STILL no refunds STILL NO Communication..This is pathetic I would never ever consider going in future I am going to tell people to never bother going or purchasing tickets
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Howler.co.za's replyOfficial
30 May 2024, 15:07Hi Aphiwe, I'm sorry about this refund experience. We know this has been a really frustrating experience for you. Unfortunately, we've been unable to offer updates as information has not been communicated to us, the middle man, from the insurance. We're really disappointed in this timeline. It's too long, we know. However, we're happy to let you know that you can request your refund. Please visit www.howler.co.za/tickets and follow the standard refund process. Once again, we really do apologize. It has not been a smooth process at all.
Howler.co.za's reply30 May 2024, 15:07
Official
Hi Aphiwe, I'm sorry about this refund experience. We know this has been a really frustrating experience for you. Unfortunately, we've been unable to offer updates as information has not been communicated to us, the middle man, from the insurance. We're really disappointed in this timeline. It's too long, we know. However, we're happy to let you know that you can request your refund. Please visit www.howler.co.za/tickets and follow the standard refund process. Once again, we really do apologize. It has not been a smooth process at all.