1 reviews | Active since Mar 2021
PATHETIC SERVICE AND MONEY LOST
I loaded money onto howler for the ultra Jhb event. Due to circumstances i did not attend the event, nor did i sell or give my tickets, so there wasnt a card or wristband paired. when i need to retrieve my money, i cannot because i did not pair a card/wristband. i emailed howler who said they will escalate to their technical team who will assist with my refund, this being on the 12/02/2018. Its an entire week and i am getting nowhere with howler. i called and have been caller no 2 for 38minutes. how is it possible that my money just disappeared?? how can a company ***** money so easily and provide such pathetic service.
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Provide us with your service request number so we can investigate further.
Customer Support
Hello
Provide us with your service request number so we can investigate further.
Customer Support
Hello
We can see the funds deposited and we are going to pay the funds back to your account, apologies for the delay.
The below 2 transations:
24132 CPE-UJH-JB9P5YJY R250.00 SUCCESSFUL INCOMING General Access - GA - Tier 1 - No Under 18's *** December 20, 2017 08:32 December 20, 2017 08:34
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19595 CPE-UJH-490MPV7N R50.00 SUCCESSFUL INCOMING General Access - GA - Tier 1 - No Under 18's *** December 07, 2017 12:41 December 07, 2017 12:44
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Customer Support
Hello
We can see the funds deposited and we are going to pay the funds back to your account, apologies for the delay.
The below 2 transations:
24132 CPE-UJH-JB9P5YJY R250.00 SUCCESSFUL INCOMING General Access - GA - Tier 1 - No Under 18's *** December 20, 2017 08:32 December 20, 2017 08:34
View
19595 CPE-UJH-490MPV7N R50.00 SUCCESSFUL INCOMING General Access - GA - Tier 1 - No Under 18's *** December 07, 2017 12:41 December 07, 2017 12:44
View
Customer Support