JM
Joshua M

1 reviews | Active since Dec 2017

05 Jan 2019, 08:41

Pathetic

I recently attended the H20 event. Besides for the poor Howler customer service at the entry, I have paired my card to cash out, but it states that there are insufficient funds which is impossible as I loaded money twice at the event and left early due to the rain. Therefore, there is still money on that card. Please explain this to me

0
Replies (1)
Howler.co.za
Howler.co.za's reply01 Mar 2019, 13:22
Official
Dear Joshua M 

We are sorry for the experience you have had, we here at Howler , strive to deliver the best possible service for ticket buyers. 
We can assure you that most of our customers that are due for refunds or cashout receive them successful . 

Kindly forward us your details so we can look into the matter further and assist you the best way we can.  You can send us a private email or alternatively email us *** or alternatively contact us on ***. 

Best Wishes 

Howler Team 

Best regards,