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Claud H

1 reviews | Active since May 2024

15 May 2024, 12:18

No Refunds 2 months later

It is clear that Howler and Corona sunsets is robbing us, it is almost 2 months now and they have gone completely silent with REFUNDS they are not responding both to their emails and all social platforms, it is clear that Corona Sunsets is a **** and they have ****** hundreds of thousands people

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Replies (1)
Howler.co.za
Howler.co.za's reply30 May 2024, 14:23
Official
Hi Claud, I'm sorry about this refund experience. We know this has been a really frustrating experience for you. Unfortunately, we've been unable to offer updates as information has not been communicated to us, the middle man, from the insurance. We're really disappointed in this timeline. It's too long, we know. However, we're happy to let you know that you can request your refund. Please visit www.howler.co.za/tickets and follow the standard refund process. Once again, we really do apologize. It has not been a smooth process at all.