LR
Lenique R
1 reviews | Active since Jul 2019
05 Apr 2022, 13:34
NO CUSTOMER Service
Can't get through to their call center still waiting for a refund
Helpful (0)
Replies (4)0
Replies (4)
Howler.co.za's replyOfficial
05 Apr 2022, 13:52Hi Lenique, Our team have responded to your query advising to please request a refund through https://www.refundable.me/ as the service provider who can process this refund for you. Please could you give some more insite into your query and how we can improve on this service as we are always striving to create a seamless experience for event attendees.
Howler.co.za's reply05 Apr 2022, 13:52
Official
Hi Lenique, Our team have responded to your query advising to please request a refund through https://www.refundable.me/ as the service provider who can process this refund for you. Please could you give some more insite into your query and how we can improve on this service as we are always striving to create a seamless experience for event attendees.
LR
Lenique R's updateReviewer Update
05 Apr 2022, 14:01I did follow the steps as mentioned above and spoke to one of your operators but I would like an update on this and can't get through to your call center
Please call me as your current process is not working
Please call me as your current process is not working
LR
Lenique R's update05 Apr 2022, 14:01
Reviewer Update
I did follow the steps as mentioned above and spoke to one of your operators but I would like an update on this and can't get through to your call center
Please call me as your current process is not working
Please call me as your current process is not working
LR
Lenique R's updateReviewer Update
07 Apr 2022, 12:17Still waiting for someone to contact me. I've received an email from Ntombi last night at 18:00 and she still didn't reply. Could you please update your working hours as I can't get hold of anyone during your specified working hours and I can't get through to your call centre. So, again, can someone please contact me on ***!
LR
Lenique R's update07 Apr 2022, 12:17
Reviewer Update
Still waiting for someone to contact me. I've received an email from Ntombi last night at 18:00 and she still didn't reply. Could you please update your working hours as I can't get hold of anyone during your specified working hours and I can't get through to your call centre. So, again, can someone please contact me on ***!
Howler.co.za's replyOfficial
08 Apr 2022, 10:46Hi Lenique, The team at https://www.refundable.me/ as a third party service provider are the ones who are able to assist with an update on this. Unfortunately once this has been requested, our team are unable to assist until a decision has been made by their team.
We've considered your feedback to update our working hours and are in the process of updating our call services. We'll have someone from our team give you a call once available.
We've considered your feedback to update our working hours and are in the process of updating our call services. We'll have someone from our team give you a call once available.
Howler.co.za's reply08 Apr 2022, 10:46
Official
Hi Lenique, The team at https://www.refundable.me/ as a third party service provider are the ones who are able to assist with an update on this. Unfortunately once this has been requested, our team are unable to assist until a decision has been made by their team.
We've considered your feedback to update our working hours and are in the process of updating our call services. We'll have someone from our team give you a call once available.
We've considered your feedback to update our working hours and are in the process of updating our call services. We'll have someone from our team give you a call once available.