NEVER TRUST HOWLER, MY MONEY DISAPPEARED!

145704, 146020, 146023, 145324 are all my reference numbers from 11/02/2018 after ultra jhb! They aren't able to provide a transaction history for my UID or my friends. Preloaded R1000 a few days before ultra and I have a balance of R700 to cash out but cannot pair the device online as it keeps says device not ready to be cashed out! Several calls to them almost every day and they promise to get back to me but NOTHING! The call centre keeps telling me they will forward to their SUPERVISOR, does he or she even exist??? What next smoke signal???

The Howler support team paired my device at their stand at Ultra and now they can't find any details of this!!! How is that possible? ONLY 2 purchases were made, 1 meal for myself and drinks both collectively amounting to approximately R300. I USED my UID to pay for this so why can't you find the details and pair my wristband so I can cashout???? I'm so fedup!

This system is a sham, *****ing innocent peoples money!