MP
Marina P

1 reviews | Active since Apr 2015

08 Feb 2017, 10:58

Money still not repaid from Rocking the daisies 2016!! SHAM!!!

<p>This company claims that if you load money on your wristband to use at the festival, you will be able to reclaim that money once the festival is over. I followed all the correct steps, but the company has one excuse after the other. They stalled and stalled and stalled until they now claim that too much time has passed, even though it is their fault that so much time has passed!</p> <p> </p> <p>Do not support this company!!!</p>

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Replies (1)
Howler.co.za
Howler.co.za's reply06 Jun 2018, 07:40
Official

Dear Marina

We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.

We can confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.

If you have any further queries, kindly contact our Customer Support Team.

Your patience and understanding is much appreciated.

Howler Support Team