VN
Vangile N

1 reviews | Active since Dec 2020

11 Mar 2022, 09:18

Kunyerecords Johannesburg cashout

Hello I'm still waiting for my cashout of R1770 from Kunye Johannesburg. Since 17 February ist still doesn't reflect on my wrist ad uid number transaction

0
Replies (1)
Howler.co.za
Howler.co.za's reply04 Apr 2022, 10:45
Official
Hi Vangile, 

Sincerest apologies for this experience. It seems that this topup was not app**** to your wristband successfully at the event and our sincerest apologies for this as this does not happen often. I see that this amount was successfully refunded to you by our team on the 14th of March as soon as this was brought to the attention of the team. Apologies for the delay here and that this was not communicated effectively. For future events, our team on site can usually ammend this for you more promptly. 

Again, we're sorry for this experience and we hope to make it up to you with a seamless experience at your next event with us. 

With Love, The Howler Team.