sM
sam M

1 reviews | Active since Feb 2022

28 Feb 2022, 13:19

insurance ****

My daugher booked tickets for msic festival and now we are told that are avail even when took out insuracne we need to all stand up against these ******!!!!

0
Replies (1)
Howler.co.za
Howler.co.za's reply04 Apr 2022, 13:41
Official
We’re so sorry to hear about this awful experience. Unfortunately, The Refundable Ticket Service is a third-party service provider. This means that any updates or issues relating to your refund application will be dealt with by https://www.refundable.me/. Please contact their Refund team to appeal your case or create a new one. 

We’re really sorry for your experience here. We do not condone the way you’ve been dealt with. We’re going to be looking further into the third-party services we offer on our website to ensure both our own company and the values of third parties are aligned.