LE
Lizet E
1 reviews | Active since Nov 2016
20 Oct 2020, 22:43
Howler Sucks!!!
I bought a Plett Rage ticket. Due to COVID Howler changed the dates. Unforeseen Circumstances prevent me from being able to attend at theIr new dates...and when I cancelled I had to pay a 50% Cancellation Fee??? They Changed the date...They didn’t honor the dates I paid for, but I am panelized with R1890.00 ****************!!!
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Replies (1)
Howler.co.za's replyOfficial
10 Nov 2020, 09:16Hi there Lizet.
We're really sorry to hear you're unhappy with your experience.
Unfortunately we do not decide on the refund fees as these are specific to the organiser and what they choose for the fee to be set at.
If you'd like to dispute this refund fee, you're welcome to email *** and they can offer a reduction in this fee at their discretion.
We hope that this helps and that you have a great day.
Please let us know if you struggle with anything else on ***
We're really sorry to hear you're unhappy with your experience.
Unfortunately we do not decide on the refund fees as these are specific to the organiser and what they choose for the fee to be set at.
If you'd like to dispute this refund fee, you're welcome to email *** and they can offer a reduction in this fee at their discretion.
We hope that this helps and that you have a great day.
Please let us know if you struggle with anything else on ***
Best regards,
Howler.co.za's reply10 Nov 2020, 09:16
Official
Hi there Lizet.
We're really sorry to hear you're unhappy with your experience.
Unfortunately we do not decide on the refund fees as these are specific to the organiser and what they choose for the fee to be set at.
If you'd like to dispute this refund fee, you're welcome to email *** and they can offer a reduction in this fee at their discretion.
We hope that this helps and that you have a great day.
Please let us know if you struggle with anything else on ***
We're really sorry to hear you're unhappy with your experience.
Unfortunately we do not decide on the refund fees as these are specific to the organiser and what they choose for the fee to be set at.
If you'd like to dispute this refund fee, you're welcome to email *** and they can offer a reduction in this fee at their discretion.
We hope that this helps and that you have a great day.
Please let us know if you struggle with anything else on ***
Best regards,