Howler *****ing money!!!
I attended the Incubus concert in Pretoria one month ago, I am still waiting on refunds on two of my cards (I topped up 4 cards before hand, received the emails to prove so, only received 3 on the night, and only two of those had money in!) I wasn't worried about not receiving the 4th card as I just thought I would get a refund so it doesn't matter. Point is, I am still waiting without any helpful (and non automated) response as to where / when / if my money is coming. How is a company like this able to run the financial side of big events??? its embarrassing for South Africa!
Dear Kelly
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team
Dear Kelly
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team