1 reviews | Active since Jun 2011
Howler says my refund is processed BUT I haven't received any money!!!
On the 08 March 2018, I was assured by supervisor Bongi that I would receive my refund as she made sure my name went onto the list for manual payment of my refund and even sent me and email verifying this. 18 days later and still no refund!!! I've called several times last week, leaving messages to be contacted and find out what the delay is but to date no feedback.
What is going on????
Good Day,
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We can confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team
Good Day,
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We can confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team