HOWLER REFUSES TO REFUND,THEY ARE ********

Howler refuses to refund my Top ups for the tickets I bought on the 12/02/20 Which amounts to R1000.00 they keep lying and claim that they have refunded me.

I have sent they my bank statements twice first they said that I only purchased one ticket and I highlighted both the ticket amounts on my bank statement and sent to them again and they said that I should call my bank and ask where the refund is because they paid it into my bank account.

I wrote to them again and ask if they refunded me the money why is it not reflecting on my bank statement and them keep telling me that the have refunded and sending me screenshots doesn’t make the funds available on my account they should investigate and see where the money went instead of feeding me lies about refunding my money. After that email they never responded back to me, they are ******** eating peoples money when they need it the most.

We are currently experiencing a Pandemic in the world and they are busy eating our money they don’t even know our financial situation but they refusing to refund us.

Shame on them...