1 reviews | Active since Jan 2020
Howler refuses to delete my account
I attended an event linked to Howler last year. 2.5 months ago I asked Howler to delete my account. I sent over 5 emails (*** , *** , r**jnh**dt.*ot**@howler.co.za). They are ignoring my request to delete my account. Further I communicated with the social media manager who promised that profile and information would be deleted instantly. It didn’t happen. I take my right to privacy very serious . Howler staff are unhelpful and unwilling to delete my account and data. This is a serious breach of my privacy. Now I am worried how my information is being handled since they are ignoring my requests. I will never attend anything connected with Howler again. Howler doesn’t care about rights or customers privacy. This is the first time I have experienced a flagrant disregard for customers privacy rights.
We apologize for the delay in attending to your query.
I have escalated this as a priority to our data department. They will be in contact with you shortly to resolve the issue.
We thank you for your patients and understanding
Best Regards
The Howler Team
We apologize for the delay in attending to your query.
I have escalated this as a priority to our data department. They will be in contact with you shortly to resolve the issue.
We thank you for your patients and understanding
Best Regards
The Howler Team
