1 reviews | Active since Feb 2018
Howler makes money disappear!
Good day,
We attended the BMW Festival held in October 2017 and were asked to deposit money into a Capitec card( ********** AC94C80) managed by Howler in order to purchase consumables from within the event. The event organizers assured us that any extra monies could be recovered from any of the Capitec branches. We tried to recover the credit balance from Capitec however we were told that Howler is responsible for refunds on the card. We then contacted Howler and was told that there are no funds available on the card. HOW IS IT POSSIBLE THAT THE BALANCE THAT WAS ON THE CARD COULD HAVE DISAPPEARED? Please Advise!
Contact: **********
Dear Fiona
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team
Dear Fiona
We do apologise for the experience you have had. We at Howler strive to deliver the best possible Cash-Less service.
We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.
If you have any further queries, kindly contact our Customer Support Team.
Your patience and understanding is much appreciated.
Howler Support Team
Hi Fiona
We would like to assist you further but we have no further contact information for you.
If you have any further queries, kindly contact our Customer Support Team - *** alternatively please contact our Helpdesk on ***.
Kind Regards
Howler Customer Support
Hi Fiona
We would like to assist you further but we have no further contact information for you.
If you have any further queries, kindly contact our Customer Support Team - *** alternatively please contact our Helpdesk on ***.
Kind Regards
Howler Customer Support