NH
Nick H
1 reviews | Active since Jan 2021
03 Jan 2021, 01:29
Howler is a ****
Terrible service, charge to put money on your wristband, charge to take money off the wristband. Also make it impossible to get the money off, making you create an account, asking for passport number, then not even releasing the funds to you. ****suckers
Helpful (0)
Replies (1)0
Replies (1)
Howler.co.za's replyOfficial
07 Jan 2021, 10:02Hi there Nick,
We're so sorry to hear of your experience. This is not at all our intention. The passport number is not required when setting up an account as you can always answer with "NA". As for the fees, these are ultimately set by the event organiser and we unfortunately cannot override these.
Were you able to successfully receive your cashout? Please do be in contact with our customer support team if not on ***.
We're so sorry to hear of your experience. This is not at all our intention. The passport number is not required when setting up an account as you can always answer with "NA". As for the fees, these are ultimately set by the event organiser and we unfortunately cannot override these.
Were you able to successfully receive your cashout? Please do be in contact with our customer support team if not on ***.
Best regards,
Howler.co.za's reply07 Jan 2021, 10:02
Official
Hi there Nick,
We're so sorry to hear of your experience. This is not at all our intention. The passport number is not required when setting up an account as you can always answer with "NA". As for the fees, these are ultimately set by the event organiser and we unfortunately cannot override these.
Were you able to successfully receive your cashout? Please do be in contact with our customer support team if not on ***.
We're so sorry to hear of your experience. This is not at all our intention. The passport number is not required when setting up an account as you can always answer with "NA". As for the fees, these are ultimately set by the event organiser and we unfortunately cannot override these.
Were you able to successfully receive your cashout? Please do be in contact with our customer support team if not on ***.
Best regards,