Howler and Kyalami 9 hour tickets refund, great service!

I purchased tickets for the Kyalami 9 hour race this November back in June at a so called 'early bird' price. Then to my surprise I discovered they are now being sold a lot cheaper. I wrote to Howler who at first said they did not dictate the ticket price which is understandable, however today they wrote to me again and have refunded the difference, wow this is really customer friendly, well done to them.