1 reviews | Active since Jan 2018
Howler a ****
I attended the Fitch & Leedes Gin and Tonic Festival - Umhlanga Rocks this past weekend and loaded my card with cash which i didn't exhaust and now when I go online to cash out the balance it shows R0.00 insufficient funds. Where is the balance , this looks like a **** I even sent you guys a message from your website but no one has contacted me.
Dear Sandile
We do apologies for your experience , however please note that Cash-Outs for an event only opens 4 working days after an event has taken place , hence the reason you were unable to cash out and and your balance reflecting zero.
Please attempt to cash out on Thursday, 7 June 2018 . Cash-Outs will be opened.
If you experience any further difficulties kindly contact end our Customer Support Team on *** , Alternatively you can email us on *** and one of our friendly consultants will gladly assist you.
Kind Regards
Howler Customer Support
Dear Sandile
We do apologies for your experience , however please note that Cash-Outs for an event only opens 4 working days after an event has taken place , hence the reason you were unable to cash out and and your balance reflecting zero.
Please attempt to cash out on Thursday, 7 June 2018 . Cash-Outs will be opened.
If you experience any further difficulties kindly contact end our Customer Support Team on *** , Alternatively you can email us on *** and one of our friendly consultants will gladly assist you.
Kind Regards
Howler Customer Support