NT
Nicole T
1 reviews | Active since Jul 2019
10 Mar 2022, 17:04
Howler - 6 months later, still waiting for my refund
If I could give 0 I would. Pathetic service. Promises of giving money back but they never do. Worst customer service and I’m still waiting for my money 6 months later. DONT USE THEM.
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Howler.co.za's replyOfficial
04 Apr 2022, 10:49Hi Nicole,
I see that this refund has been processed for you and we'd like to extend our sincerest apologies for the delay in response to your query and our delay in resolving this for you.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
I see that this refund has been processed for you and we'd like to extend our sincerest apologies for the delay in response to your query and our delay in resolving this for you.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to create a better and more seamless experience for your next event to make it up to you.
With Love, The Howler Team.
With Love, The Howler Team.
Howler.co.za's reply04 Apr 2022, 10:49
Official
Hi Nicole,
I see that this refund has been processed for you and we'd like to extend our sincerest apologies for the delay in response to your query and our delay in resolving this for you.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
I see that this refund has been processed for you and we'd like to extend our sincerest apologies for the delay in response to your query and our delay in resolving this for you.
We’re really sorry for the inconvenience. We’ve taken extreme yet appropriate measures internally to prevent such issues going forward by hiring an extra manager, a communications specialist and restructuring our existing support system.
We hope to create a better and more seamless experience for your next event to make it up to you.
With Love, The Howler Team.
With Love, The Howler Team.