Howler

My friends and I purchased tickets through howler for an event that we did not attend due to unforeseen circumstances. We tried doing a refund in return no luck . I then emailed as well to query about the refund as it states that should one not attend the event the monies would be refunded . The event took place on Saturday . It’s Monday now .. the emails are not found when you email them neither was another monies refunded back to us . They are so impossible to get in touch with it’s as if howler ****s people out of their monies . This is so disgusting . I will make sure this gets taken to the newspapers