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cresley N
1 reviews | Active since May 2014
10 Oct 2019, 07:15
Grand white party soweto
I bought 4 tickets for the grand white party Soweto. They changed the venue to two different venues of which are both an inconvenience for us. And now when we are requesting for our refund Please assist us in getting our full refund in our four tickets.
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Replies (2)
Howler.co.za's replyOfficial
10 Oct 2019, 08:07Dear Cresley
We understand and apologize for your frustration with the change in venue. Howler is only the ticketing platform and we have no control over the change in activities regarding the event.
We can confirm that full refunds were processed to customers that requested for their refund before the original date of the event. The Event date has passed and that could be the reason why your refund was not processed
We cannot find any open tickets regarding this query so kindly contact our support team for further assistance on the matter. You can call us on *** or email us on ***.
Regards
The Howler Team
We understand and apologize for your frustration with the change in venue. Howler is only the ticketing platform and we have no control over the change in activities regarding the event.
We can confirm that full refunds were processed to customers that requested for their refund before the original date of the event. The Event date has passed and that could be the reason why your refund was not processed
We cannot find any open tickets regarding this query so kindly contact our support team for further assistance on the matter. You can call us on *** or email us on ***.
Regards
The Howler Team
Howler.co.za's reply10 Oct 2019, 08:07
Official
Dear Cresley
We understand and apologize for your frustration with the change in venue. Howler is only the ticketing platform and we have no control over the change in activities regarding the event.
We can confirm that full refunds were processed to customers that requested for their refund before the original date of the event. The Event date has passed and that could be the reason why your refund was not processed
We cannot find any open tickets regarding this query so kindly contact our support team for further assistance on the matter. You can call us on *** or email us on ***.
Regards
The Howler Team
We understand and apologize for your frustration with the change in venue. Howler is only the ticketing platform and we have no control over the change in activities regarding the event.
We can confirm that full refunds were processed to customers that requested for their refund before the original date of the event. The Event date has passed and that could be the reason why your refund was not processed
We cannot find any open tickets regarding this query so kindly contact our support team for further assistance on the matter. You can call us on *** or email us on ***.
Regards
The Howler Team
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cresley N's updateReviewer Update
10 Oct 2019, 09:45So u tell me that I won't get my full refund... I Demand my full refund of the 4 ticket's.
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cresley N's update10 Oct 2019, 09:45
Reviewer Update
So u tell me that I won't get my full refund... I Demand my full refund of the 4 ticket's.