sS
sanele S

1 reviews | Active since May 2016

18 Sept 2019, 14:26

Grand white garden

The was an event hosted by grand white taking place 28 October they wrote on their page that it’s no more at GOG Soweto n told us about refund policy now they dnt want to give us our money as they moved location they are giving us alternatives which we do not want and it’s an inconvinience please assist bought 3 vip tickets want my money back

0
Replies (4)
Howler.co.za
Howler.co.za's reply18 Sept 2019, 14:37
Official
Dear Sanele 

As discussed , we  do apologies for the false and incorrect information that you received.

We are refunding all customers in full who are  not happy with the change in venue.

I suggest you contact our support team to assist you further in your query and to request for your refund online.

I hope to see your refund request soon

Best Wishes 

The Howler Team 
sS
sanele S's update18 Sept 2019, 14:48
Reviewer Update
But on the site it says 50 percent?why
sS
sanele S's update18 Sept 2019, 14:52
Reviewer Update
image.png 1015.88 KBimage.jpeg 92.01 KB
Howler.co.za
Howler.co.za's reply18 Sept 2019, 15:05
Official
Dear Sanele 

As discussed please contact us on the contact center number that  I have  provided you you, so we can explain the process and assist you with your request. 

This is not the platform to resolve your query and answer your questions , we cannot see any screen shots or information on the platform. 

Thank you for understanding 

The Howler Team