LN
Lovanya N
1 reviews | Active since Apr 2013
04 Mar 2020, 13:15
Excessive Tips Taken off at the Bar @ Ultra 2020
R85.00 worth of tips were taken off my wristband @ Ultra 2020 CPT
One of the amounts were R55.00 for 2 x shots of tequila valued at R56.00 None of these tips were authorized and this "cashless" system is a ****!!
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Howler.co.za's replyOfficial
04 Mar 2020, 17:00Dear Lovanya
Thank you for bringing this to our attention. We take every queries seriously.
Howler was appointed to manage the cashless services for the event. As a service provider, we do not determine the cost of drinks and we do not manage the bars. We provide the technology for customers to transact at the bars. Please can we ask you to mail *** with a detailed description of the transaction you are disputing, the ticket barcode or email address and or UID number so we can investigate further.
We await your response
Best Wishes
The Howler Team
Thank you for bringing this to our attention. We take every queries seriously.
Howler was appointed to manage the cashless services for the event. As a service provider, we do not determine the cost of drinks and we do not manage the bars. We provide the technology for customers to transact at the bars. Please can we ask you to mail *** with a detailed description of the transaction you are disputing, the ticket barcode or email address and or UID number so we can investigate further.
We await your response
Best Wishes
The Howler Team
Howler.co.za's reply04 Mar 2020, 17:00
Official
Dear Lovanya
Thank you for bringing this to our attention. We take every queries seriously.
Howler was appointed to manage the cashless services for the event. As a service provider, we do not determine the cost of drinks and we do not manage the bars. We provide the technology for customers to transact at the bars. Please can we ask you to mail *** with a detailed description of the transaction you are disputing, the ticket barcode or email address and or UID number so we can investigate further.
We await your response
Best Wishes
The Howler Team
Thank you for bringing this to our attention. We take every queries seriously.
Howler was appointed to manage the cashless services for the event. As a service provider, we do not determine the cost of drinks and we do not manage the bars. We provide the technology for customers to transact at the bars. Please can we ask you to mail *** with a detailed description of the transaction you are disputing, the ticket barcode or email address and or UID number so we can investigate further.
We await your response
Best Wishes
The Howler Team